Shipping policy

Sable Secrets – Shipping Policy

Last Updated: 05/29/2026

At Sable Secrets, we prioritize fast, reliable, and discreet delivery. This Shipping Policy explains how we process, ship, and deliver your orders.


1. Order Processing Times

  • Orders are processed within 1-2 business days.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During high‑volume periods, processing may take slightly longer.

You will receive an email confirmation once your order has been shipped.


2. Discreet Packaging

Your privacy is our priority. All orders are shipped in plain, unbranded packaging with no indication of the contents or the Sable Secrets brand.

Billing statements will also reflect as Sable Secrets.


3. Shipping Methods & Delivery Times

We offer several shipping options at checkout. Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Express Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays, weather, or seasonal demand.


4. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Your location

  • Selected shipping method

  • Order weight and size

Occasionally, we offer free shipping promotions.


5. Tracking Your Order

Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24 hours to appear.


6. Incorrect or Undeliverable Addresses

Please ensure your shipping information is accurate. If an order is returned due to:

  • Incorrect address

  • Missing information

  • Refusal of delivery

You may be responsible for reshipping fees.


7. Lost, Stolen, or Damaged Packages

  • If your package is marked delivered but cannot be found, please check with neighbors or your local carrier office.

  • Sable Secrets is not responsible for packages lost or stolen after delivery.

  • If your order arrives damaged, contact us within 30 days with photos so we can assist.


8. Order Changes & Cancellations

Orders can be modified or canceled within 2 hours of purchase, as long as they have not been processed or shipped.

After processing, changes cannot be made.


9. Contact Us

For questions about shipping, tracking, or delivery issues, contact our support team:

Email: support@sablesecrets.com

Business Address: 5540 Centerview Dr, Ste 200 Raleigh, NC 27606